Privacy disclosure statement and consent
We are collecting personal information about you to provide you with our brokering services. The information is required to allow us to assist you in preparing the loan application and locating an appropriate lender.
If the information is not provided we may not be able to find an appropriate loan for you.
We may use your information to provide you with offers or information about other goods or services we or a third party may be able to provide you with unless you tell us not to use your personal information for this purpose in writing.
We may disclose your information to other organizations to fulfill the purposes identified (or purposes related to those purposes) in this agreement. The types of organizations we may disclose your information to include:
Lenders;
Mortgage insurers;
Valuers;
Our Aggregator;
Credit reporting agencies (such as Baycorp Advantage);
Other mortgage intermediaries;
Government organizations as required by law;
Other organizations which assist us (such as printers, mailing houses, lawyers, debt collectors, and accountants);
Your appointed advisors (such as your solicitor, conveyancer, accountant, real estate agent, or any persons acting on your behalf).
Unless you tell us otherwise, we may disclose your information to any person who is acting on your behalf, with your legal authority, or who is purporting to act with your legal authority.
In addition, we may disclose your personal information to any other organization that you may wish to, or have acquired, an interest in your loan or our business.
We may also contact various organizations that have information about you & your associated companies to obtain the information we need to provide our services.
The types of organizations we may collect your information from include:
Employers;
Accountants;
Solicitors or Conveyancers;
Credit reporting agencies (such as Equifax);
Or any other organization that has information about you that we require to provide our services.
You authorize these organizations to release to us any information we may request. You appoint Home Loan Experts as your agent in obtaining a copy of your consumer & commercial credit information for both yourself as individuals and any companies, trusts, trading names, registered names, or related entities of which you are either an owner, trustee, or director. This authority only applies to inquiries made by Home Loan Experts in connection with your application, or proposed application, for credit or to you have sought advice relating to your existing credit.
This authority only applies to inquiries made by Home Loan Experts in connection with your application or proposed application for credit, or do you have sought advice relating to your existing credit.
We may also lodge a default or update the details of a default if you have not paid our brokerage fees within 60 days, they are over $100 and debt collection action has been started (Section 18(E)(1) Privacy Act 1988).
You can gain access to the information we hold about you by contacting us at the above-mentioned address.
We will hold the information securely and may destroy our records following established industry document retention practices or as permitted by law.
You agree that we may collect and use your personal information as specified above.
Information on this website
By accessing the Home Loan Experts website you agree to be bound by these terms. If you do not agree, then you must not access our site.
The Home Loan Experts accepts no liability and takes no responsibility for any person or organization that has relied on the information on this website.
We make no guarantees that you are eligible for a mortgage, we must apply to a lender to confirm your eligibility.
Even then a lender can decline a loan that has been pre-approved and can withdraw an unconditional approval that has been issued, so there is always an element of risk to any loan application.
Comparison rate warning
Comparison rates are based on a secured loan of $150,000 over a term of 25 years.
WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
Accuracy of our information
We regularly update the information on this website and try to keep it up to date with policy, product, template, and pricing changes.
However, we give no assurance or warranty that the information is current and take no responsibility for any loss or inconvenience caused by a person or organization relying on this information.
Copyright
Copyright for this website rests with the Home Loan Experts unless otherwise stated.
This website is protected using Copyscape. All attempts to rewrite or copy our content that is not per the below requirements will be met with immediate legal action and an injunction to have your website taken down until the copied content has been removed.
Republishing our content
You may republish or quote from our content if you credit the source with a visible link (with no ‘no follow’ tag) to the page where you have taken this information.
Home Loan Experts reserves the right to request that you remove the content of ours that you have republished or rewritten.
We regularly write guest articles for other websites, if you would like our assistance then please call our office and ask to speak to the marketing department.
No legal or financial advice
The information on our website should not be considered legal or financial advice. Please consult with a professional such as an accountant or lawyer for specific advice for your situation.
Your conduct on our website
Visitors agree to use our website for lawful purposes and are prohibited from posting any harassing, defamatory, obscene, harmful, or unlawful material.
In particular, our home loan forum and Disqus comments section are monitored closely and all offending visitors will be banned.
Content from other sources
From time to time we may publish content from other sources if that source has agreed to allow us to do so. In addition to this, people who are not employees of the Home Loan Experts regularly use our forums.
Any opinions, advice, statements, services, offers, and other information made available by other people are those of the respective author and we are not responsible for this material.
Governing law
These terms and conditions will be constructed according to and are governed by the laws of New South Wales Australia.
Competition terms and conditions
We are currently running a competition known as the ‘Home Loan Experts Feedback Competition’ wherein you can win an Amazon Echo (3rd generation). This competition has the following terms and conditions:
You need to fill in the feedback survey to enter the competition.
A winner will be announced in the following month.
The winner selection method will be a computer-generated selection.
The winner will receive a call or email from our Customer Care Manager after the winner is selected.
The Amazon Echo will be delivered to the winner’s preferred location (if inside Australia).
If the winner is in a location that we cannot deliver the Amazon Echo to then the equivalent amount in AUD will be sent.
Alexa version: Amazon Echo Dot (3rd gen), Heather Grey – $53, subject to change as per the market.
If the winner cannot be contacted, The Home Loan Experts Pty Ltd will have a right to draw another winner from the previous pool.
Permit number: LTPM/17/02108
Our mortgage calculators
Our mortgage calculators use some of the same methods of calculation that are used by some of Australia’s major lenders.
We update the calculators regularly and do our best to ensure their accuracy to reflect current the policies, products, and pricing of our lenders.
However, a mortgage application is complicated and the results of our calculators are only as accurate as the data entered by you. There are often grey areas that must be assessed by a lender before we can confirm that you are eligible for a loan, the interest rate, or the fees that you will pay.
We give no assurance or warranty that the results of our calculators are current and take no responsibility for any loss or inconvenience caused by someone relying on the information or results provided. Lenders may change policies without notifying us or our calculators may contain errors.
No calculator on our website is an approval or indication that you can obtain a home loan approval. All applications are subject to the lender’s approval criteria.
Annual Percentage Rate (APR)
The interest rate for your loan is set by the lender, not by us. Due to the large number of lenders and loan products that we offer we can’t list every interest rate on our website.
Please call us at 1300 889 743 and we can provide you with an interest rate quote for your situation.
What happens if you cannot pay your mortgage?
Each lender has their policies and procedures applicable to customers that are unable to make their repayments. However, as a general rule they will follow the below principles:
You may be charged a default rate of interest which is 2% to 4% p.a. higher than the normal interest rate.
You may be charged enforcement costs such as the lender’s legal fees.
Different lenders may take action to recover their money such as selling the property which they have as security or seeking a court judgment against you.
The lender may demand immediate repayment of the debt.
The lender may list a default or judgment (if successful) on your credit file which will significantly damage your credit score.
This is as a guide only. We are not involved in the collection of debt, this is the responsibility of the lender. Each lender has their policies and procedures.
Fixed-rate renewal policy
If you have chosen a fixed-rate home loan, then when the fixed rate period expires you have a choice of refixing your loan or switching to a variable interest rate.
If you take no action, then most lenders will automatically switch you to the standard variable interest rate.
As an existing client of ours, you can call us to discuss your fixed or variable rate options at this time.
Please be advised that each lender has their fixed rate renewal policy and you should refer to your bank for the specific policy for your circumstances.
